The 5 Principles of Feedback

By recognizing its sensitive dynamic, we can make optimal use of the instructive elements of feedback while minimizing unintended repercussions.

The Values Quandary (A Matrix)

High performance individuals are rare. It is worth finding ways to keep them. But what can a leader do if a high performer's behavior is not aligned with company standards?

The Great Dilemma (7 Roles of a Coach)

The role of the coach or leader is to develop an individual’s skills without simultaneously putting the rest of the team in jeopardy.