How We Become Monsters

Why can’t they think for themselves? Why can’t they do anything right? Why don’t they think clearly? If you have competent people and you find yourself asking these questions, you…

Monster Tips

By Hedges Capers     (Spring 1992) Rebels in Distress!!! It’s not my fault!” “It’s someone else’s fault!” “Nothing is working.” “The world is a terrible place.” Accompanied by moaning and…

Managing Monsters

By Hedges Capers, M.A.     (Fall 1991) When was the last time you were standing or sitting beside a normal, regular, ordinary person (or so you thought) only to witness a…

The Perils of Life’s Continuous Improvement Process

Creativity and the 40-Foot Straw